National Sales Trainer

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Updated: December 27, 2023
Location: Remote, Remote, United States
Job ID: 2593


National Sales Trainer 

Our pharmaceutical client continues to expand their field teams and has a need for additional training delivery support for the multiple waves of new hires that are anticipated to join in 2024. The client requires two contract National Sales Trainers: one for R&I and one for CVRM. The selected candidates will be cross-trained on multiple brands to accommodate business dynamics.

The Syneos Health National Sales Trainers would support the following areas:


  • Collaborate with cross-functional partners, brand and sales teams, vendor partners, and across the client organization to understand needs, design solutions, and deliver extraordinary learning experiences
  • Work closely with peer National Sales Trainers to coordinate learning integration touchpoints
  • Align with Commercial Learning Manager for their review and sign-off on learning plans, stakeholder requests, and concerns with learners
  • In tandem with Leaders, ensure field leadership is aligned with launch and sales learning initiatives
  • Align and implement department and commercial strategies, plans, and initiatives, modeling behaviors consistent with organizational culture, values, and policies
  • Champion inclusion, engagement, and accountability for making it a great place to work 


  • Bring innovative ideas/solutions to our current approach, pushing status quo in a spirit of constant improvement
  • Work with brand teams to integrate brand strategy into all learning content (new hire/advanced)
  • Identify and share both innovative and standard learning methodologies that can apply across therapeutic areas
  • Build learning activities and experiences that reflect a diverse and expansive approach to our learners, our patients, our customers and our colleagues
  • Ensure compliance guidelines and accountability are clearly represented in all learning material and experiences 

DELIVER: It is expected that 95% of the National Trainer’s time will be spent training new hires.

  • Deliver learning solutions to sales teams to meet the needs identified in the Commercial Learning plan, including product-and disease state-specific training
  • Lead onboarding for new sales representatives, introducing them to the organization, providing them with initial learning materials, and facilitating their integration into the organization.
  • Lead product sales learning for existing portfolio and around new products and indications
  • Lead selling skills education for new hire and existing sales representatives
  • Bring a patient-centric mindset in design and delivery, putting patients at the heart of each learning interaction 

Essential for the role

  • Minimum 2 years in pharmaceutical sales or healthcare strongly preferred
  • Bachelor’s Degree required
  • Experience in learning & development, curriculum design, and delivery
  • Growth mindset and passion for lifelong learning
  • Demonstrated leadership in building a culture of lifelong learning
  • Excellent writing, editing, organizational, and communication, and technical skills
  • Ability to:
    • Effectively present and communicate ideas in large, diverse groups and one-on-one
    • Instruct and mentor individuals on selling skills and product information
    • Influence and lead without authority
    • Establish and meet deadlines, work under pressure, and balance multiple priorities
    • Adapt to and promote change
  • Patient-centric mindset and dedication to keeping the patient at the center of all you do
  • Team spirit, contributing to a culture of positivity, peer recognition, and excellence 

Please note that this is a hybrid role with three days in the Wilmington, Delaware office required.

Desirable for the role

  • Strong clinical acumen, preferably in Cardiovascular, Renal, Metabolic and Respiratory disease states
  • Business acumen related to the dynamic healthcare marketplace
  • Expertise in the pharmaceutical sales representative role, patient-centric selling. and product promotion
  • Project management expertise to set and manage goals, priorities, resources, and initiatives

Why Syneos Health Communications? We are powered by Syneos Health, a global professional services organization designed to help the biopharmaceutical industry shorten the distance from lab to life®. We have a proven pedigree in health, with industry titans in every facet of healthcare. This eliminates guesswork and fuels our passion for total, life-changing solutions. At the heart of health, we’re uniquely poised to predict what’s next and respond to the market’s demand for smarter and faster answers. We are able to help our customers make important decisions within their business due to our unique understanding of the complexities that come along with working in the healthcare industry. Syneos Health Communications is able to make the complex, simple.

Wor Her Matter Everywher | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements.


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