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Payer Perspectives on Managing Through COVID-19

How are payers managing?


As more states issued stay-at-home orders, Syneos Health Value & Access wondered how COVID-19 is affecting payers' work. The near-term HCRU implications are top of mind to all. Beyond that, how is the pandemic affecting how they work, plan, and gather industry knowledge?


Who Was Surveyed?

Twenty pharmacy and medical directors representing national and regional payers, insurers, IDNs, and hospitals. 


What Are the Top Issues Payers are Monitoring?

Note: The most urgent issues are, of course, coronavirus testing for members as well as the cost impact. These are the other top concerns.

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