Pharma System Implementations: Ensuring Adoption Through Process and Change Team Collaboration

Digital transformation efforts across the biopharmaceutical industry are accelerating—but without effective adoption, even the most sophisticated system implementations risk falling short. In fact, more than 70% of digital transformation initiatives fail, often due to inadequate change management and limited user adoption.

This white paper offers a practical, experience-driven framework for successful system implementations in clinical development. Drawing on cross-functional delivery models, it highlights the critical role of collaboration between Business Process Engineering (BPE) and Organizational Change Management (OCM) in supporting long-term process adoption.

Download the full white paper to learn how coordinated BPE–OCM engagement across three key phases can:

• Reduce implementation risk and rework
• Equip stakeholders with targeted, timely training
• Support end-to-end ownership for ongoing improvements
• Maximize return on technology investments