Investigator Management Solutions
Helping customers and sites by smoothing the clinical trial payment process
We are dedicated to ensuring our customers obtain the quality clinical research data they need to get medical treatments to patients sooner, through meeting or exceeding enrollment goals and reducing costs. It’s essential that investigative sites are happy with the clinical trial payment process and we achieve this through automation, industry-leading transparency reporting capabilities, and integrated data management and site contracting.
Identifying investigator site key pain points
In December 2015, with SCRS (the Society for Clinical Research Sites), we launched the first global SAG (Site Advocacy Group). This group is focused solely on streamlining and improving the payment process for clinical trial sites – otherwise known as the Investigator Payment (IP) SAG.
Through this forum, open and direct feedback was gathered from sites on their key pain points. We discovered that sites’ top three pain points, in terms of payments, were:
- Payment terms and contractual issues
This enabled us to create solutions to optimize payment for clinical trials.
Simplifying and streamlining payment reporting
We use the Medidata Payments Cloud – the only global site payment technology driven by an integrated Electronic Data Capture (EDC) and Clinical Trial Management System (CTMS). Medidata Payments automates the clinical site payment workflow, processing high volumes of invoices and complex payment requests quickly and accurately. In fact, current cycle time metrics show that payments through this solution are approximately 70 percent faster than through non-integrated technology.
Local expertise, global scalability
We handle high payment value and volume – in excess of $50m disbursed monthly to sites and around 18,000 active payees. We manage investigator payments in 78 countries in 38 currencies, through Eastern Europe (including Russia and Ukraine), Latin America and Asia-Pacific (including Japan, China and South Korea) and have significant experience in, and knowledge of, country-specific tax regulations.
We have the capability to quickly set up new countries, currencies and flexible payment initiation, from the U.S., UK, India and/or through local countries.