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Sales Operations

A critical success factor in field team performance

Sales Operations is more than a back-office function, it’s the backbone of support for field sales teams and critical to their success.

Our Sales Operations teams specialize in recruitment, training and deployment, management and monitoring, integration with compliance and Human Resources, Training and Development, Incentive Compensation, Analytics, Reporting and Fleet Management for pharmaceutical companies.

Our experience and disciplined approach means your pharmaceutical sales team will get the support they need to succeed.

Managing compliance, quality, speed and efficiency at scale

Our sales operations infrastructure provides you with custom solutions and an integrated service offering that is fully equipped to manage all necessary support functions for promotional and non-promotional field teams (MSLs and Nurses, Reimbursement Specialists and Managed Markets ) and to keep you well-informed on field team performance.


A closer look at what we deliver

  • Quality Management –SOPs; quality control/monitoring 
  • Field Support – Fleet; hardware; help desk; tech training; engagement center 

What’s your biggest sales operations challenge?

Spotlight on Learning Solutions from Syneos Health®

Our Training and Learning Solutions team has delivered practical, high-impact training programs to 10,000+ life sciences employees in the last 5 years. Find out why we are the chosen partner for integrated, specialized learning solutions by healthcare organizations worldwide.

Interested in Syneos Health?