Combining Engagement Excellence With Efficient Deployment

COVID-19 has accelerated virtual engagement with unexpected speed. What started as an emergency solution now has the potential to become best practice.

But building a sustainable virtual sales organization (VSO) doesn’t happen by itself. Gaining a competitive edge depends on the speed and efficiency of implementation.

 

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Leveraging Vast Experience in VSO Planning and Implementation

We are experts in building and deploying virtual sales teams – even during COVID-19 we launched 30 new virtual teams that have met or exceeded key performance indicators (KPIs).

 

 

Achieving Success Through Continuous Active Measurement

We deploy and measure our programs based on custom KPIs to provide a holistic performance overview. Our Dynamic Assembly approach to technology and data enable us to flexibly integrate with your sales operations technologies and workflows.

 

 

The Right Talent for Your Sales Organization

Our proven virtual sales recruitment approach will ensure your VSO is empowered with top-level talent who are retained for the long-term. A specifically developed training curriculum enables your VSO team to listen and engage with brand confidence, and deploy an advanced omnichannel toolkit.

 

 

Amplifying Omnichannel Impact With Kinetic™

Kinetic is our modern customer engagement capability that deploys advanced targeting, analytics and the latest technologies to make fully integrated omnichannel solutions accessible to healthcare organizations.

Working with Kinetic we’ve added 2x lift for remote call teams by delivering connected, coordinated customer experiences to reinforce face-to-face interactions.

On-Demand Webinar
Thinking Beyond the Traditional Call Center: A True Virtual Sales Organization at Work
 

In this webinar, experts will explore how a true Virtual Sales Organization (VSO) approach – as part of an overall customer engagement strategy – can optimize commercial business impact by flexibly blending personal interactions with state-of-art virtual engagement.

 

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